★★★★★
I recently had to take my car in to get serviced for evap and brakes. My service advisor was very professional and explained everything to me in a way I understood and kept me updated, never left me hanging which I appreciated. He fixed the issue with my car and I'm happy with his work. All the employees there were really nice and helpful as well, I would recommend this place for your Ford 10/10!
Justine O. (Google Review)
★★★★★
Our 2021 Bronco Sport had an issue with the transmission temp sensor which is part of the valve body internally in the transmission. A transmission tech in general is hard to come by, let alone one that knows what they are doing. First and foremost, the communication from my advisor was daily. I always knew where we stood with the repair. She never made promises she couldn't keep nor did she disappoint in any way. The experience was 100% PERFECT! Great communication, VERY TIMELY repair for an internal trans issue. You and the tech involved did a hella job!! A++
Jamie M. (Google Review)
★★★★★
In the over 50 years of interactions with various companies along the way, must say that SGF service department is the best experience I have ever had. Had a recall on our Explorer but couldn't find a good time to get it in. The service advisor (the right guy in the right job) said no problem. Got our car picked up and dropped off. Got so much info on the progress, more than I could handle! Plus talking to him on the phone - he never gave the feeling that he didn't have time to chat. Can't say how big of a deal that is. Gives you a feeling of importance.
D. M. (Google Review)
★★★★★
Everything about my service experience was wonderful. All attributable to the professional and customer-driven people at Sam Galloway. The service advisor assigned to my vehicle was outstanding. His efforts in keeping me informed of my service progress were exemplary!!!! From the orchestration of my vehicle pick up to drop off and every step along the way. His professionalism and customer-driven attitude were second to none. A very common theme with everyone we came in contact with at Sam Galloway...starting with my salesperson who ensured everything about my purchase experience was seamless. From start to finish nothing but a positive experience with everything at Sam Galloway!
Gio L. (Google Review)
★★★★★
I purchased a new vehicle remotely from 1,300 miles away, and the dealership made it the easiest car buying experience of my life. From negotiating price to financing to the specifics of arranging for shipping, our salesperson and the other folks I spoke to were straightforward, easy to contact, honest, and accommodating. For anyone considering a long-distance (or local!) new car buying experience, this place is top-notch.
Tom W. (Google Review)
★★★★★
We had a terrible experience with a tow company through Ford Roadside Assistance that damaged our tire and was impossible to deal with. Thankfully, our service advisor at Sam Galloway Ford stepped in and completely turned things around. She took ownership, communicated clearly, and went above and beyond to resolve the issue. Exceptional service -- she is the reason we'll continue to recommend Sam Galloway Ford!
Gabriella P. (Google Review)
★★★★★
My service writer is a great employee for the company.
Bob G. (Google Review)
★★★★★
Professional and very engaging...Wonderful customer service.
Mark K. (Google Review)
★★★★★
Fast, professional and courteous service as usual at Sam Galloway Ford. My car gets what it needs and nothing it doesn't.
Joseph F. (Google Review)
★★★★★
Best dealer I have ever used. They always make everything easy.
Shelby E. (Google Review)
★★★★★
I recently purchased a 2026 Ford Maverick from Sam Galloway Ford, and once again, the experience was outstanding. I’ve purchased multiple vehicles from the same salesman over the years, and he consistently makes the process simple, straightforward, and stress-free. Every transaction has been quick and easy, with no wasted time. If you’re in the market for a new vehicle, I highly recommend Sam Galloway Ford. Their professionalism and customer service keep me coming back year after year.
Andy (Google Review)